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Services - Customer service
Dear users:

First of all Thank you for choosing Taicang Kanghui Technology Development Co., Ltd. to serve you. In order for you to get faster and more satisfied with the service, the spirit of "sincere, the user first" business philosophy and service objectives. According to my company's specific situation and the user's requirements, are made and adopted the following commitments:

Quality
The company's commitment to offer products in strict accordance with ISO9000 international quality assurance system to organize production and promised to provide a new product is unused, from the raw materials into the factory to the equipment factory are to undergo a rigorous and comprehensive testing.

Service
Product after-sales service after-sales service by the Department of the Company have completed around the office, I received a letter, the user power failure. Customers in the province, 48 hours, provincial customers according to the distance may be, not the longest five days, the maintenance personnel to the scene to analyze the reasons, troubleshooting

Training Program
The company's guidance for free installation, and free training for Owner Operator 1-2 people.

Warranty
The product quality guarantee period for installation and testing is completed, within three years after delivery.
Warranty period, the company's equipment and accessories free of charge to carry out maintenance (customer caused by improper use of equipment and accessories, except damage).

Warranty period is over services
After the warranty expires, the implementation of paid services to users, the required wearing parts and spare parts supplied at cost price. After-sales service personnel on a regular basis every year a return visit to the user and to make use of the record.
The user if my company technical service personnel are not satisfied with the services provided, please complaint to my company.
Service Hotline : 0512-53292680, 53,291,798
Address:Jiangsu Taicang City, Gui Zhuang Industrial Zone    TEL:+86-0512-53292680 53290522    ICP 05058763
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